A-1 Tree Services ("we," "us," or "our") operates the website at https://a1treeservice.net and provides tree removal, trimming, pruning, stump grinding and related services in Chicago, Illinois. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.

Information We Collect

We collect information you voluntarily provide and limited information gathered automatically when you visit our site.

  • Contact information you submit through our forms or by phone, such as your name, phone number, email address and property address.
  • Service details you share about the trees or work you need, including descriptions, photos and access notes.
  • Communications you send us by phone, email, text or our online forms.
  • Usage data such as pages viewed, browser type, device type, and approximate location derived from your IP address.

How We Use Your Information

  • Respond to your inquiries and schedule free estimates or services.
  • Provide, coordinate and follow up on the services you request.
  • Prepare accurate quotes and keep records of work performed.
  • Improve our website, services and customer experience.
  • Send service updates and, where permitted, promotional messages you can opt out of at any time.
  • Comply with legal, tax and insurance obligations.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to remember your preferences and to measure how visitors use the site. You can control or disable cookies through your browser settings. Disabling cookies may affect some site features. We may also use third-party analytics tools that set their own cookies to help us understand traffic and improve performance.

Third-Party Services and Lead Forms

Some pages use third-party services to collect your request, such as an embedded lead form, map, or analytics provider. When you submit information through a third-party form, that provider processes the data on our behalf and may have its own privacy policy. We encourage you to review the privacy policies of any third-party services you use.

How We Share Information

We do not sell your personal information. We may share information only in these limited situations:

  • With employees, crew members and contractors who need it to provide your service.
  • With trusted service providers who help us operate our website and business, bound to protect your data.
  • To comply with the law, respond to legal requests, or protect our rights, property or safety.
  • In connection with a business transfer, such as a merger or sale of assets.

Data Retention

We retain personal information for as long as needed to provide services, maintain business and insurance records, and meet legal requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.

Security

We use reasonable administrative, technical and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, or to opt out of certain uses. To make a request, contact us using the details below. We will respond within the time required by applicable law and may need to verify your identity. You may also opt out of promotional messages at any time by following the unsubscribe instructions or contacting us directly.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to other websites, such as our social media profiles or mapping services. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Your continued use of our website or services after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or your information, contact us: